HOME OUTFIT PLANNER STYLE GUIDES
WARDROBE REFRESH FASHION BLOG CONTACT ME MEMBERS ONLY

Shessoseasonal Coaching Program Terms & Conditions

BY RECEIVING THESE TERMS AND CONDITIONS, THE CLIENT AGREES TO ABIDE BY THEM

​

1. Introduction

  • By enrolling in the brand mentorship coaching program, you (the "Client") agree to be bound by the following Terms & Conditions. These T&Cs are designed to clarify expectations and protect both parties throughout the coaching relationship.

2. Coaching Services

  • The services provided by Shessoseasonal under this program are intended to guide and support you in your business endeavours. However, results are not guaranteed. Success is dependent on your efforts, commitment, and follow-through.

3. No Guarantees

  • Shessoseasonal does not promise or guarantee any specific results, including but not limited to increased sales, business success, or financial gains. The coaching provided is based on experience and expertise, but it is up to you, the Client, to implement the advice and strategies provided.

4. Session Duration and Structure

  • 1-Month Program: The 1-month program includes 4x 90-minute coaching calls, scheduled weekly. The program must be completed within 30-60 days from the date of the first session. Clients must be available for all scheduled sessions within this timeframe.
  • One-Off Clarity Call: The one-off clarity call consists of 1x 90-minute session. This call is to be scheduled at a mutually convenient time.

5. Payment Terms

  • Full payment of the program fee is required at the time of enrolment. Payment options include upfront payment or instalment via Afterpay. Payments are non-refundable except under the conditions outlined in the refund policy below.

6. Refund Policy

  • Due to the nature of coaching, all sales are final. Refunds are not provided if the Client chooses to withdraw from the program after it has started. If Shessoseasonal determines that the Client is not a good fit for the program, a partial refund may be issued for unused sessions.

7. Rescheduling and Attendance Policy

  • Clients must provide at least 48 hours' notice to reschedule a session. Sessions rescheduled with less than 48 hours' notice may be forfeited at the discretion of Shessoseasonal.
  • Clients are expected to complete the 1-month program within 30-60 days. If a Client cannot commit to the scheduled sessions, they forfeit the remaining sessions. Sessions cannot be carried over beyond the 60-day window unless otherwise agreed upon in writing.

8. Client Responsibilities

  • As the Client, you are responsible for attending all scheduled sessions, completing any assignments, and implementing the strategies discussed. Your results are directly linked to the effort and commitment you put into the program.

9. Termination Policy

  • Shessoseasonal reserves the right to terminate the coaching program if the Client fails to comply with these T&Cs or if Shessoseasonal determines that the program is not a good fit for the Client. In such cases, a partial refund may be issued for any unused sessions. If the Client chooses to cancel the program midway, no refund will be provided for completed sessions, and any unused sessions will be forfeited.

10. Program Materials

  • Any materials provided during the program are for your personal use only. You agree not to share, distribute, or replicate any program materials without express permission from Shessoseasonal.

11. Confidentiality

  • Both parties agree to maintain the confidentiality of all sensitive information shared during the coaching program. This includes business strategies, personal information, and proprietary content.

12. Testimonials and Case Studies

  • As part of the program, Clients have the option to allow Shessoseasonal to use their brand for testimonials and case studies on social media. This option can be selected or opted out of when completing the branding form.
  • If the Client agrees to be featured, Shessoseasonal will provide at least one Instagram story mention. Additional mentions or promotions are at the discretion of Shessoseasonal.
  • Shessoseasonal reserves the right to decide whether to promote the Client's brand based on its alignment with Shessoseasonal's audience and values. The Client acknowledges that not all brands will receive equal promotion.

13. Intellectual Property

  • All content, materials, and resources provided during the program are the intellectual property of Shessoseasonal. You may not reproduce or distribute any content without explicit written permission.

14. Limitation of Liability

  • Shessoseasonal is not liable for any damages, losses, or other consequences arising from your participation in the coaching program. This includes, but is not limited to, any direct, indirect, or consequential damages resulting from the application of the coaching advice.

15. Dispute Resolution

  • In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiation before pursuing any other means of resolution. If the dispute cannot be resolved through negotiation, it will be submitted to binding arbitration in accordance with the laws of Queensland, Australia.

16. Force Majeure

  • Shessoseasonal shall not be liable for any failure to perform its obligations under this agreement if such failure is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, government action, pandemic, or other unforeseen events.

17. Communication Policy

  • Clients are encouraged to use the provided communication channels (email, text, voice message) for support during the program. Shessoseasonal will respond to messages within during business days and as outlined in the welcome pack. Responses during weekends or holidays may be delayed.

18. Non-Disparagement

  • Both parties agree not to engage in any conduct or communications, public or private, designed to disparage the other party or damage their reputation.

19. Program Changes

  • Shessoseasonal reserves the right to modify the program content or structure as needed to enhance the client experience. Clients will be notified of any significant changes in advance.

20. Health Disclaimer

  • The coaching provided under this program is for educational and informational purposes only and does not constitute medical, psychological, or other professional health advice. Clients should consult with a qualified professional for advice on any specific health concerns.

21. Client Data Privacy

  • Shessoseasonal is committed to protecting your privacy. Any personal information shared during the program will be kept confidential and used solely for the purpose of providing coaching services. Shessoseasonal will not share your information with third parties without your consent, except as required by law.

22. Client Conduct

  • Clients are expected to arrive on time for scheduled sessions and to participate fully and respectfully. Disruptive or inappropriate behaviour may result in termination of the program without a refund.

23. Recordings of Sessions

  • Coaching sessions may be recorded with the client's consent for the purpose of review and further learning. These recordings will be made available to the client for personal use only and will be stored securely. Clients may request the deletion of recordings at any time.

24. Governing Law

  • These Terms & Conditions are governed by the laws of Queensland, Australia. Any legal action related to this agreement must be filed in a court located in Queensland, Australia.

25. Entire Agreement

  • These T&Cs constitute the entire agreement between the parties with respect to the coaching program and supersede any prior agreements, discussions, or representations.